1. About these terms  
These terms apply where SlashDotDash Ltd registers, renews, transfers, manages, or administers one or more domain names on your behalf.

2. Our role  
2.1. We act as your provider and, where relevant, as your registrar, reseller, or agent in arranging domain name services through the relevant registrar, registry, or registry operator.  
2.2. A domain registration is not guaranteed until it has been successfully accepted and confirmed by the relevant registrar or registry and we have received any required payment.

3. Customer authority and eligibility  
3.1. You confirm that you are authorised to register, renew, transfer, or manage the domain name(s) requested by you.  
3.2. You are responsible for ensuring that your registration, use, and requested domain name do not infringe the rights of any third party or breach any law, regulation, naming rule, registry policy, sanction, or dispute policy.  
3.3. We do not provide trade mark clearance or legal advice on whether a domain name may lawfully be registered or used.

4. Registry and registrar rules  
4.1. Your domain name registration is also subject to the rules, policies, procedures, eligibility requirements, dispute policies, and technical requirements of the relevant registrar and registry for the chosen domain extension.  
4.2. For .uk domain names, Nominet’s terms, rules, dispute procedures, and related policies apply in addition to these terms.  
4.3. For generic top-level domains and other applicable extensions, the relevant ICANN and registrar rules and policies may also apply.  
4.4. Where there is any conflict between these terms and a mandatory registry or registrar rule, the mandatory registry or registrar rule will take priority to the extent of that conflict.

5. Registrant information  
5.1. You must provide accurate, complete, and up-to-date registrant, administrative, technical, and billing information whenever required.  
5.2. You must promptly tell us about any change to your name, organisation, postal address, telephone number, email address, registrant contact details, or any other information relevant to the registration.  
5.3. We may suspend action on any request where the information provided is incomplete, inconsistent, misleading, or cannot be verified.

6. Registration, renewal, and transfer services  
6.1. We may submit registration, renewal, transfer, DNS, nameserver, and contact update requests on your instructions.  
6.2. We do not guarantee that a domain transfer or renewal will complete where:
- the registry or current registrar rejects the request;  
- the domain is locked, expired, suspended, disputed, or subject to legal proceedings;  
- required authorisation codes or approvals are missing; or  
- payment has not been received in cleared funds when due.  
6.3. You remain responsible for checking renewal dates and domain status, even where we send reminders.

7. Fees and payment  
7.1. Domain registration, renewal, restoration, transfer, premium name, redemption, or other registry fees are payable in advance unless we agree otherwise in writing.  
7.2. Fees may vary by extension, registry pricing, exchange rate, premium status, or third-party charges.  
7.3. We may change our prices by giving reasonable notice before renewal or before a new order is placed.

8. Renewal and expiry  
8.1. Unless expressly agreed otherwise, you are responsible for ensuring that each domain is renewed before its expiry date.  
8.2. We may send expiry or renewal reminders as a courtesy, but you should not rely solely on them.  
8.3. If a domain is not renewed in time, it may expire, stop resolving, be suspended, enter a redemption or restoration period, incur additional fees, or become available for registration by a third party.  
8.4. We are not responsible for loss caused by failure to renew where:
- you did not keep contact and billing details current;  
- payment failed or was not authorised;  
- notices were filtered, blocked, or not read by you; or  
- a third-party registry or registrar process prevented renewal.

9. Cancellations and refunds  
9.1. Once a registration, renewal, restoration, or transfer request has been submitted to the relevant registrar or registry, it may be irreversible and may not be refundable.  
9.2. Any refund remains subject to mandatory law and the rules of the relevant registrar or registry.  
9.3. Where you ask us to begin the service immediately, and the service is fully performed, your cancellation rights may be reduced or end as permitted by law.

10. DNS, nameservers, and use of the domain  
10.1. You are responsible for the content, services, websites, email, DNS records, and other uses made of your domain name.  
10.2. You must not use, or allow others to use, the domain name for spam, phishing, malware, unlawful content, abuse, infringement, or any activity prohibited by law or registry policy.  
10.3. We may suspend, lock, transfer, or disable management access to a domain where required by law, court order, registrar instruction, registry policy, abuse complaint, or security necessity.

11. Disputes and third-party claims  
11.1. You are responsible for responding to any dispute, objection, complaint, takedown request, trade mark claim, abuse report, or registry process affecting your domain name.  
11.2. We may charge for work carried out in relation to disputes, escalations, manual interventions, restorations, or urgent administrative requests.

12. Liability  
12.1. We do not guarantee uninterrupted use of any domain name or immunity from suspension, transfer, cancellation, dispute, or registry action.  
12.2. Nothing in these terms limits liability that cannot lawfully be limited or excluded.  
12.3. Subject to clause 12.2, we are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of goodwill, loss of data, or business interruption arising from:
- non-availability of a requested domain;  
- rejection of a registration, renewal, or transfer by a registrar or registry;  
- expiry, suspension, deletion, or transfer caused by your acts or omissions;  
- inaccurate information supplied by you; or  
- the acts or omissions of registries, registrars, DNS operators, or other third parties outside our reasonable control.

13. Termination  
13.1. Our management of a domain may end if:
- you ask us to transfer the domain away;  
- you fail to pay fees when due;  
- the underlying customer relationship ends; or  
- we stop offering domain services on reasonable notice.  
13.2. Ending our management services does not automatically cancel the domain itself unless an explicit cancellation request is made and accepted by the relevant registrar or registry.

14. Governing law  
These terms are governed by the laws of United Kingdom, and any dispute will be subject to the courts of that jurisdiction unless mandatory consumer law says otherwise.

Additional terms and conditions can be found at For more information please see https://slashdotdash.co.uk/terms-conditions/