1. About these terms  
These terms apply when you access and use the online billing portal provided by SlashDotDash Ltd (“we”, “us”, “our”). The billing portal allows customers to view invoices, receipts, payment records, account information, products and services attached to their account, and other related billing information.

2. Who may use the portal  
You may use the billing portal only if:
1. you are the named customer on the account, or are authorised to act for that customer;  
2. you provide accurate and complete information when requested; and  
3. you comply with these terms and any other service-specific terms that apply to your account.

3. Login and account security  
3.1. Access may be granted by email link, one-time login method, passwordless login, or any other authentication method we choose to provide.  
3.2. You must keep your email account and any device used to access the portal secure.  
3.3. You must tell us promptly if you believe that someone else has accessed, or may have accessed, your billing portal account without permission.  
3.4. We may suspend access where we reasonably believe there has been unauthorised access, attempted fraud, misuse, or a security risk.

4. Portal information  
4.1. We aim to keep portal information accurate and up to date, but you should tell us promptly if you believe any billing information is inaccurate.  
4.2. The portal may show receipts, payment status, domain details, hosting details, care plan details, service records, renewal dates, or other service information linked to your account.  
4.3. Portal availability may be affected by maintenance, software updates, third-party failures, internet outages, or events outside our reasonable control.

5. Payments and billing  
5.1. Where your account is billed by Direct Debit or another recurring payment method, you authorise payments in accordance with the payment authority you have already approved and the service terms that apply to the relevant service.  
5.2. The portal may allow you to review payment status, receipts, outstanding balances, and payment history, but the portal itself does not replace any separate payment authority, invoice, proposal, or contract you have already entered into with us.  
5.3. We may restrict or disable billing portal features where sums are overdue, a payment mandate has been cancelled, or we reasonably suspect misuse or fraud.

6. Customer responsibilities  
You agree:
1. not to use the billing portal for any unlawful, fraudulent, abusive, or harmful purpose;  
2. not to attempt to gain access to any account, data, or system that does not belong to you;  
3. not to interfere with the security or normal operation of the portal;  
4. to keep your contact details up to date; and  
5. to review receipts, invoices, notices, and renewal information made available to you.

7. Suspension and termination  
7.1. We may suspend or terminate your access to the billing portal where:
- you breach these terms;  
- you fail to accept any applicable service-specific terms;  
- we believe access presents a security, legal, or operational risk; or  
- the underlying customer relationship ends.  
7.2. Suspension of portal access does not by itself cancel any underlying service agreement, payment obligation, or renewal.

8. Records and communications  
8.1. We may keep records of portal logins, acceptance of terms, account activity, notices, and communications for security, compliance, support, and audit purposes.  
8.2. You agree that notices relating to your account may be sent by email and/or made available through the billing portal.

9. Liability  
9.1. We do not guarantee that the portal will be available at all times or free from minor errors.  
9.2. Nothing in these terms limits liability that cannot lawfully be limited or excluded.  
9.3. Subject to clause 9.2, we are not responsible for loss caused by:
- your failure to keep your email or devices secure;  
- internet or telecommunications failures outside our control;  
- misuse of the portal by you or someone acting with your authority; or  
- inaccurate information supplied by you or third parties.

10. Privacy  
Your use of the billing portal is also subject to our Privacy Policy, which explains how we collect, use, and retain personal data and account records.

11. Changes to these terms  
We may update these terms from time to time. If we make a material change, we may require you to accept the updated version before further use of the billing portal.

12. Governing law  
These terms are governed by the laws of United Kingdom and any dispute will be subject to the courts of that jurisdiction unless mandatory consumer law says otherwise.These billing terms explain how your account, services, receipts, and renewals are managed. By continuing, you confirm that you are authorised to access this billing account and agree to these terms.

Additional terms and conditions can be found at For more information please see https://slashdotdash.co.uk/terms-conditions/